This toaster is used but has been cleaned and tested. There are some scuffs and scratches on it from use. This does have some preprogramed settings on it from Panera. The settings are very easy to customize to your needs and it only takes a few seconds. The programing instructions are included with this item and can easily be found online in the user manual. We have a few of these available so the one pictured may not be the one you receive.

Some information from online:

Toast bread slices, bagel halves, and other popular cafe foods with the Hatco TQ3-900H Toast-Qwik black conveyor toaster with a 3" opening and digital controls! The programmable touchscreen controls are easy to use and let you make quick adjustments to cooking times so you can quickly switch between toasting different types of foods. If you're changing over from toast to croissants, or bagels to Texas toast, having the ability to alter the toaster's settings with just a touch will save you valuable time and labor. Plus, the internal memory can hold up to 12 product settings at a time and you can easily change the programming through the use of the built-in USB port.

Overall Dimensions:
Width: 14 3/4"
Depth: 20 5/8"
Height: 17 1/8"