This item has been tested and is in great working condition. There are no pan racks with this warmer. Only what is pictured is included.

Racks and Mounts are not included

Electro-mechanical control
Single switch start/stop/abort manual override and power-out memory
Constant digital temperature display
Separate operating time and temperature set points
Timer alert signal
Electro-mechanical controls feature thermostat heat control, dial thermometer, ON/OFF and cycle temperature light
Dual heavy-duty blower motors
Ventilated side racks
Fully insulated doors, sidewalls and control module
Full perimeter door gasket
Partial pan removal for convenient loading and unloading
Self-closing, lift-off doors stay open past 90 degrees
Magnetic door latch and heavy-duty plated hinges
Removable air ducts for easy cleaning
Stainless steel construction for easy cleaning and long life
4 casters 5 in (127 mm), 2 locking

Shipping: You can either contact us to receive a shipping quote or you can arrange the shipping yourself. If you would like us to arrange the shipping be sure to include the name of your business, your email address, a good contact telephone number, whether this is going to a business or residential location and also if you will need a lift gate to unload it. If you are arranging the shipping, we are a business with a loading dock in Zip Code 62703. We generally charge $50 to wrap it in Bubble Wrap and/or Cardboard and Stretch Wrap it before Strapping it to a pallet and $80 for a over sized pallet. If you would like additional protection measures, please contact us.

We ship Monday thru Friday 9:00am - 5:00pm Central Standard time. Once payment is received your item will usually ship within 1-2 business days to allow for Palletizing. Our #1 goal is Customer Satisfaction so we generally insure the shipment for the value of the item, but it is IMPORTANT you understand that we are not responsible for any damages that occur during shipping. Please inspect your product once you receive it for any damage before signing for it. All freight damage claims are to be dealt with through the shipping company.

Returns: We generally do not accept returns on Used Items shipped via Freight, or after they have been picked up from our facility, due to the many factors out of our control. We test everything (unless otherwise explained in the description) before it is listed and usually again before it leaves our warehouse. When dealing with used items, it is not common, but occasionally an issue will crop up during transport that is actually no one's fault. If it is something that we can easily help you with, we will, but we are not responsible for accepting a return of the item. In no case are we responsible for return shipping of the item. If you would like to pick up the item at our showroom, we will gladly test it for you before you leave with it.